Fuurriends. 

(20th March 2020)

It’s at times like these that I count myself extremely lucky to have Kuba and Leia to keep us company at home. 

 

I really hope that you are all staying safe and well as we adapt to the global impact of COVID-19.

 

If any of you in the South Oxfordshire, Berkshire or Buckinghamshire areas need support or help, feel free to reach out to me at james@kubaandleia.com. Perhaps you’re running low on cat litter or cat food, need help cleaning out the tray. Whatever it is, we’ll do our best to help, even if it means dropping some things on your doorstep. 

​

 

In regards to the LitterPod®, I have to share the unfortunate news that I’ve decided to put this project on hold for at least 12-months. 

 

As many of you will know, we’ve been subject to a continuous series of fake adverts on Facebook and Instagram offering the LitterPod for $30. As a small business this has hurt our brand, reputation and confidence of our customers. We have also had no support from Facebook or PayPal despite repeatedly reporting these adverts to them. 

 

As it is challenging to both fund and manufacture a product like the LitterPod®, I feel now is a time to focus more on our community and look closer to home as we all deal as best we can with the challenges of COVID-19. 

 

Of course, this is no way us giving up. The LitterPod® will have its day! 

 

I would like to say a massive thank you to all of you who have supported and continue to support us. Your words of wisdom and observations about the LitterPod® have been vital to how we’ve refined the product over the last three years. 

Important information for people who pre-ordered in the UK. 

 

To those of you who pre-ordered on the UK site, I am currently in the process of refunding all of you in full. I have processed all refunds today (Friday 20th March). Our payments partner can take up to seven working days to return the money, so if the money is not back in your account by 31st March please email me - james@kubaandleia.com - and I’ll look into this for you. 

To our backers on Indiegogo in the USA. 

 

A big thank you to all of you who got behind us on Indiegogo. Many of you have been in contact to ask what happens next. Over the next few months we will be exploring other funding options and are determined to raise the cash needed to manufacture the LitterPod®. But this is very unlikely to progress any time before 2021. 

 

As I’m sure you will have spotted, it’s unlikely we’re going to hit our crowdfunding target, so you will be refunded in full at the end of the campaign. Although you are able to secure a refund now too, by following Indiegogo’s refund process. 

 

Of course if you want to stay in the loop, please fill out the form at the bottom of the page and we’ll stay in touch with you over email. 

Staying updated and a note about Facebook / Instagram.

 

In the future we will be communicating via email only. If you have signed up with us before, we have you our list. But if you're not signed up, you are welcome to fill out the form below and we'll be in touch with updates about the LitterPod® in the future. 

 

Our focus is to be an ethical and sustainable business. 

As the fake ads of the LitterPod® continue to circulate and be approved by Facebook and Instagram, we will shortly be deleting our Facebook and Instagram accounts. We do not think it is ethical for Facebook to profit from fraudulent advertising. 

Contacting us

 

The easiest way to contact us is at meow@kubaandleia.com. Please be aware that I try to respond to everyone but lately it’s been hard given the number of emails we’ve been receiving. It’s fantastic the level of interest we’ve had in the LitterPod®. We continue to look for angel funding, so if you are an investor and would be interested in learning more please contact me anytime. 

​

Thanks again to all of you. Stay safe. Keep creative. Enjoy your extra cat time!

 

 

James. Kuba & Leia. x