We take your privacy very seriously and treat any data or information you provide us with care. If you have any questions on how we use your data or would like us to delete any or all information we hold on you contact us at firstname.lastname@example.org and we'll respond to you within seven working days.
Kuba & Leia Limited does not store your credit card details nor do we share your personal details with any third parties unless strictly necessary for the management and fulfilment of orders.
Cookies are small text files saved in your web browser when you visit certain websites. Cookies are used on our website for things like keeping track of the contents of your shopping basket, enhancing our navigation menus and to remember you by saving your delivery addresses or other details if you select the "Remember Me" Option. They are also used after you have logged on as part of that process.
Cookies will not harm your computer and they don’t store sensitive information such as credit card details.
If you would prefer, you can turn off cookies within your browser and selecting to block cookies. However, if you turn off cookies, you will be unable to place orders or benefit from the other features that require cookies to be enabled.
HOW WE USE YOUR DATA
Data collected by our website is used to:
Take and fulfil customer orders
Administer and enhance the website and service we offer
Disclose information to third-parties for goods’ delivery purposes only
Issue a unique identifier (e.g. customer login)
Monitor customer account status beyond that required for individual purchases
Send you GDPR compliant and opt-in emails to you, to let you know about order updates and new products
Kuba & Leia Limited understands that your privacy is important to you and that you care about how your personal data is used. We respect and value the privacy of everyone who visits this website, kubaandleia.com (“Our Site”) and will only collect and use personal data in ways that are described here, and in a way that is consistent with our obligations and your rights under the law.
1. Definitions and Interpretation
In this Policy the following terms shall have the following meanings:
means an account required to access and/or use certain areas and features of Our Site;
means a small text file placed on your computer or device by Our Site when you visit certain parts of Our Site and/or when you use certain features of Our Site. Details of the Cookies used by Our Site are set out in Part 14, below; and
means the relevant parts of the Privacy and Electronic Communications (EC Directive) Regulations 2003;
2. Information About Us
Our Site is owned and operated by Kuba & Leia Limited registered in England and Wales under company number 11005503. Our registered address is Kuba & Leia Limited 1st Floor Studio, 4 West Lane, Henley on Thames, Oxfordshire, RG9 2DZ, United Kingdom.
3. What Does This Policy Cover?
4. What is Personal Data?
Personal data is defined by the General Data Protection Regulation (EU Regulation 2016/679) (the “GDPR”) as ‘any information relating to an identifiable person who can be directly or indirectly identified in particular by reference to an identifier’.
Personal data is, in simpler terms, any information about you that enables you to be identified. Personal data covers obvious information such as your name and contact details, but it also covers less obvious information such as identification numbers, electronic location data, and other online identifiers.
5. What Are My Rights?
Under the GDPR, you have the following rights, which we will always work to uphold:
b) The right to access the personal data we hold about you. Part 13 will tell you how to do this.
c) The right to have your personal data rectified if any of your personal data held by us is inaccurate or incomplete. Please contact us using the details in Part 15 to find out more.
d) The right to be forgotten, i.e. the right to ask us to delete or otherwise dispose of any of your personal data that we have. Please contact us using the details in Part 15 to find out more.
e) The right to restrict (i.e. prevent) the processing of your personal data.
f) The right to object to us using your personal data for a particular purpose or purposes.
g) The right to data portability. This means that, if you have provided personal data to us directly, we are using it with your consent or for the performance of a contract, and that data is processed using automated means, you can ask us for a copy of that personal data to re-use with another service or business in many cases.
h) Rights relating to automated decision-making and profiling - we do not use your personal data in this way.
For more information about our use of your personal data or exercising your rights as outlined above, please contact us using the details provided in Part 15.
Further information about your rights can also be obtained from the Information Commissioner’s Office or your local Citizens Advice Bureau.
If you have any cause for complaint about our use of your personal data, you have the right to lodge a complaint with the Information Commissioner’s Office.
6. What Data Do We Collect?
Your Cats Name(s)
Date of birth
Information about your preferences and interests
Web browser type and version
A list of URLs starting with a referring site, your activity on our Site, and the site you exit to
7. How Do You Use My Personal Data?
Under the GDPR, we must always have a lawful basis for using personal data. This may be because the data is necessary for our performance of a contract with you, because you have consented to our use of your personal data, or because it is in our legitimate business interests to use it. Your personal data may be used for the following purposes:
Providing and managing your Account
Providing and managing your access to our Site
Personalising and tailoring your experience on our Site
Supplying our products or services to you. Your personal details are required in order for us to enter into a contract with you
Personalising and tailoring our products for you.
Communicating with you. This may include responding to emails or calls from you
Supplying you with information by email or post that you have opted-in to (you may unsubscribe or opt-out at any time by clicking the unsubscribe button in any email communication
Analysing your use of our Site and gathering feedback to enable us to continually improve our Site and your user experience.
With your permission and/or where permitted by law, we may also use your personal data for marketing purposes, which may include contacting you by email with information, news, and offers on our products or services. You will not be sent any unlawful marketing or spam. We will always work to fully protect your rights and comply with our obligations under the GDPR and the Privacy and Electronic Communications (EC Directive) Regulations 2003, and you will always have the opportunity to opt-out.
Third Parties whose content appears on our Site may use third-party Cookies, as detailed below in Part 14. Please refer to Part 14 for more information on controlling cookies. Please note that we do not control the activities of such third parties, nor the data that they collect and use themselves, and we advise you to check the privacy policies of any such third parties.
8. How Long Will You Keep My Personal Data?
We will not keep your personal data for any longer than is necessary in light of the reason(s) for which it was first collected. Your personal data will therefore be kept for the following periods (or, where there is no fixed period, the following factors will be used to determine how long it is kept):
6 years after last order, unless you exercise your right to deletion
9. How and Where Do You Store or Transfer My Personal Data?
We will only store or transfer your personal data within the UK, USA and European Economic Area (the “EEA”). The EEA consists of all EU member states, plus Norway, Iceland, and Liechtenstein. This means that your personal data will be fully protected under the GDPR or to equivalent standards by law.
10. Do You Share My Personal Data?
We will not share any of your personal data with any third parties for any purposes, subject to the following important exceptions as described here.
In some limited circumstances, we may be legally required to share certain personal data, which might include yours, if we are involved in legal proceedings or complying with legal obligations, a court order, or the instructions of a government authority.
We contract with the following third parties to supply key services to you. These may include payment processing, order processing, delivery, and marketing. These third parties are:
Wix Payment Gateway - for processing credit card payments, managing and managing your delivery address
Huboo Limited - our fulfilment warehouse partner based in Bristol UK who require your order detail and delivery address to fulfil your order once submitted to us
If any of your personal data is required by a third party, as described above, we will take steps to ensure that your personal data is handled safely, securely, and in accordance with your rights, our obligations, and the third party’s obligations under the law, as described above in Part 9.
11. How Can I Control My Personal Data?
11.1 In addition to your rights under the GDPR, set out in Part 5, when you submit personal data via our Site, you may be given options to restrict our use of your personal data. In particular, we aim to give you strong controls on our use of your data for direct marketing purposes (including the ability to opt-out of receiving emails from us which you may do by unsubscribing using the links provided in our emails and at the point of providing your details and by managing your Account).
11.2 You may also wish to sign up to one or more of the preference services operating in the UK: The Telephone Preference Service (“the TPS”), the Corporate Telephone Preference Service (“the CTPS”), and the Mailing Preference Service (“the MPS”). These may help to prevent you receiving unsolicited marketing. Please note, however, that these services will not prevent you from receiving marketing communications that you have consented to receiving.
12. Can I Withhold Information?
You may access certain areas of our Site without providing any personal data at all. However, to use all features and functions available on our Site you may be required to submit or allow for the collection of certain data.
13. How Can I Access My Personal Data?
If you want to know what personal data we have about you, you can ask us for details of that personal data and for a copy of it (where any such personal data is held). This is known as a “subject access request”.
All subject access requests should be made in writing and sent to the email or postal addresses shown in Part 15.
There is not normally any charge for a subject access request. If your request is ‘manifestly unfounded or excessive’ (for example, if you make repetitive requests) a fee may be charged to cover our administrative costs in responding.
We will respond to your subject access request within one month. Normally, we aim to provide a complete response, including a copy of your personal data within that time. In some cases, however, particularly if your request is more complex, more time may be required up to a maximum of three months from the date we receive your request. You will be kept fully informed of our progress.
By using our Site, you may also receive certain third-party Cookies on your computer or device. Third-party Cookies are those placed by websites, services, and/or parties other than us. For more details, please refer to the table below. These Cookies are not integral to the functioning of our Site and your use and experience of our Site will not be impaired by refusing consent to them.
All Cookies used by and on our Site, are used in accordance with current Cookie Law.
Before Cookies are placed on your computer or device, you will be shown a message requesting your consent to set those Cookies. By giving your consent to the placing of Cookies you are enabling us to provide the best possible experience and service to you. You may, if you wish, deny consent to the placing of Cookies; however certain features of our Site may not function fully or as intended. You will be given the opportunity to allow only first-party Cookies and block third-party Cookies.
Certain features of our Site depend on Cookies to function. Cookie Law deems these Cookies to be “strictly necessary”. These Cookies are shown in the table below. Your consent will not be sought to place these Cookies, but it is still important that you are aware of them. You may still block these Cookies by changing your internet browser’s settings as detailed below, but please be aware that our Site may not work properly if you do so. we have taken great care to ensure that your privacy is not at risk by allowing them.
The following first-party Cookies may be placed on your computer or device:
CART - The association with the your shopping cart.
CATEGORY_INFO - Stores the category info on the page to load pages faster.
COMPARE - The items in your Compare Products list.
CUSTOMER - An encrypted version of the your customer ID.
CUSTOMER_AUTH - Indicates if the you are currently logged in to the store.
CUSTOMER_INFO- An encrypted version of your customer group.
EXTERNAL_NO_CACHE - Indicates if caching is disabled or enabled.
FRONTEND - Your session ID.
GUEST-VIEW - Determines if guest customers can edit their orders.
LAST_CATEGORY - The last category visited by the shopper.
LAST_PRODUCT - The most recent product viewed by the shopper.
NEWMESSAGE - Indicates whether a new message has been received.
NO_CACHE - Indicates if the cache can be used to store information.
PERSISTENT_SHOPPING_CART - A link to information about the shopper's cart and viewing history.
RECENTLYCOMPARED - Items recently compared b the shopper.
STF - Information on products the shopper has emailed to friends.
STORE - The store view or language chosen by the shopper.
USER_ALLOWED_SAVE_COOKIE - Indicates if the shopper allows cookies to be saved.
VIEWED_PRODUCT_IDS - The products recently viewed by the shopper.
The following third-party Cookies may also be placed on your computer or device:
Name of Cookie
Bing.com - Contains a GUID that identifies a specific browser/machine
Our Site uses analytics services provided by Google. Website analytics refers to a set of tools used to collect and analyse anonymous usage information, enabling us to better understand how our Site is used. This, in turn, enables us to improve our Site and the products offered through it. The analytics service(s) used by our Site use(s) Cookies to gather the required information. You do not have to allow us to use these Cookies, however whilst our use of them does not pose any risk to your privacy or your safe use of our Site, it does enable us to continually improve our Site, making it a better and more useful experience for you.
The analytics service(s) used by our Site use(s) the following Cookies:
Google Analytics Cookies
_utma - Identifies shoppers and sessions.
_utmb - Determines new sessions/visits.
_utmc - Determines if the shopper is in a new session/visit.
_utmz - Saves the traffic source or campaign that explains how the shopper reached your site.
In addition to the controls that we provide, you can choose to enable or disable Cookies in your internet browser. Most internet browsers also enable you to choose whether you wish to disable all Cookies or only third-party Cookies. By default, most internet browsers accept Cookies, but this can be changed. For further details, please consult the help menu in your internet browser or the documentation that came with your device.
You can choose to delete Cookies on your computer or device at any time, however you may lose any information that enables you to access Our Site more quickly and efficiently including, but not limited to, login and personalisation settings.
It is recommended that you keep your internet browser and operating system up-to-date and that you consult the help and guidance provided by the developer of your internet browser and manufacturer of your computer or device if you are unsure about adjusting your privacy settings.
15. How Do I Contact You?
To contact us about anything to do with your personal data and data protection, including to make a subject access request, please use the following details (for the attention of GDPR):
Email address: email@example.com
Postal Address: Kuba & Leia Limited 19-21 Chapel St, Marlow SL7 3HN, United Kingdom
We may change this Privacy Notice from time to time. This may be necessary, for example, if the law changes, or if we change our business in a way that affects personal data protection.