Find answers to common questions in our FAQ section below.
What is your return policy and product warranty?
Our products can be returned, as long as they are unused and in their original packaging within 30 days of receipt. The buyer is responsible for paying the return shipping costs. To arrange a return, email us anytime at email@example.com.
Do you ship to my country?
Countries we ship to are detailed below. However if your country isn't listed feel free to email us and we'll see if we can arrange special shipping for you. You can reach us at firstname.lastname@example.org.
How much does shipping cost and how long does shipping take?
UK orders are normally free of charge and delivered within three working days. But there are options for speedier delivery times.
Is catnip and matatabi safe for cats?
Yes. Catnip and matatabi has been a favourite delicacy of big and small cats for thousands of years.
When will the LitterPod® be available?
We will be contacting customers who have signed up to be notified in September or October 2021. We will be making units on a made-to-order and on a first-come-first-served basis.
What are the dimensions of the LitterPod®?
Is the laser toy included with the BrushPod® safe?
It is. It has a 1milliwatt laser which is eye safe.
How long does the catnip / matabi last?
Unopened catnip should stay fresh for up to a year. Once opened it can last for a few months, but potency will wane over time. You can generally tell when it's fresh as it has a woody and minty aroma.
What is the BrushPod® made from?
It is made from Thermoplastic Polyurethane (TPU) and Acrylonitrile Butadiene Styrene (ABS). Very common and widely recyclable materials.
What are the dimensions of the BrushPod®?
The BrushPod has a diameter of 110mm and is 175mm high.
Do you ship to the EU?
We do. Shipping is calculated at checkout.
Where will I be able to buy the LitterPod®?
The LitterPod® is exclusive to Kuba & Leia and will only be available through this website (www.kubaandleia.com) and our partners based in Finland (www.felis.fi).