Delivery & Returns

For Kuba & Leia’s delivery and returns policies, read below.

UK DELIVERY

UK orders are packed and sent by the Kuba & Leia team. We use Royal Mail or DPD. We use a tracked service. 

 

USA DELIVERY

USA orders are sent from our warehouse in Henley on Thames. They are sent by Royal Mail Parcelforce and handed over to USPS for final delivery. Please allow approximately 5 to 7 working days (Monday-Friday) after you receive your dispatch email from us for your order to arrive. This does not include any delays that may be caused by customs checks. Delivery cost is calculated at checkout.

 

INTERNATIONAL DELIVERY

All international orders are sent from our warehouse in Henley on Thames using a tracked or signed service. These services aim to deliver to Europe within 5 working days (Monday-Friday), and worldwide within 7 working days (Monday-Friday).

 

In all cases, you will receive an email with a tracking number by email from Kuba & Leia.

RETURNS

 

Return information is provided with the despatch note included in your order. If you need to make a return please contact us at meow@kubaandleia.com

Please include your original order ID, email address and name so we can locate your order and process any applicable refunds. Please note we are unable to cover the cost of your return or provide a free returns label.

 

Gift returns: You can return a product that was given to you as a gift. However, the refund will credit to the purchaser's original payment method.

For more information regarding returns please head to our Terms and Conditions