Delivery & Returns

For Kuba & Leia’s delivery and returns policies, read below.

UK DELIVERY

UK orders are sent from our distribution centre in Bristol, UK via Royal Mail or Hermes. We use a tracked service. Please allow approximately 3 working days (Monday-Friday) after you receive your dispatch email from us for your order to arrive. We offer FREE delivery on all UK orders.

 

USA DELIVERY

US orders are sent from our distribution centre in Bristol, UK. They are typically sent by US Mail but other providers are used from time to time depending on where you're based. Please allow approximately 5 to 7 working days (Monday-Friday) after you receive your dispatch email from us for your order to arrive. This does not include any delays that may be caused by customs checks. Delivery cost is calculated at checkout.

 

INTERNATIONAL DELIVERY

All international deliveries are sent from our distribution centre in Bristol, UK using a tracked or signed service. These services aim to deliver to Europe within 5 working days (Monday-Friday), and worldwide within 7 working days (Monday-Friday).

 

In all cased, you can track your order using the tracking number given in the dispatch email.

WE SHIP TO THE FOLLOWING COUNTRIES

RETURNS

 

The easiest way to return an unwanted purchase from our website is to return the item unused and in the original packaging to our Distribution Centre with a covering note explaining the reason for the return.

Please include your original order ID, email address and name so we can locate your order and process any applicable refunds. Please note we are unable to cover the cost of your return or provide a free returns label.

The return address for all orders is:

 

Kuba & Leia Distribution Centre,
Insert Huboo address
United Kingdom

 

 

Gift returns: You can return a product that was given to you as a gift. However, the refund will credit to the purchaser's original payment method.

 

If you need assistance with your refund or return please email meow@kubaandleia.com

For more information regarding returns please head to our Terms and Conditions

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